Privacy Policy
Effective Date: [ 30/07/2023 ]
Website: www.cleaningboss.in
At Cleaning Boss, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while using our website and services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide our cleaning services efficiently, we may collect the following types of information:
1.1 Personal Information
Name
Email address
Phone number
Physical address (service location)
Payment details (e.g., credit card or billing information)
1.2 Non-Personal Information
IP address
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website or search engine
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze user behavior, remember preferences, and improve our services.
2. How We Use Your Information
The information collected is used for the following purposes:
2.1 To Provide Services
Scheduling and managing cleaning appointments.
Processing payments and generating invoices.
Communicating about bookings, reminders, or updates.
2.2 To Improve Customer Experience
Customizing services based on your preferences.
Enhancing website functionality and user experience.
2.3 Marketing and Promotions
Sending promotional emails, offers, and newsletters.
Informing you about new services or features.
Note: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
2.4 Legal Compliance
Complying with legal obligations, such as tax or regulatory requirements.
Preventing fraud, unauthorized access, or misuse of our services.
3. Sharing Your Information
We respect your privacy and only share your information under the following circumstances:
3.1 Service Providers
We may share your data with trusted third-party service providers who assist in delivering our services, such as payment processors, scheduling platforms, or IT support.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy protections.
3.4 Consent
We will seek your explicit consent before sharing your information for purposes not covered in this policy.
4. Data Security
We prioritize the security of your personal information and implement the following measures:
Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
Access Control: Only authorized personnel have access to your data.
Regular Audits: We periodically review our data protection practices to ensure compliance with industry standards.
While we take reasonable steps to secure your information, no method of data transmission or storage is completely secure. Use our services at your own risk.
5. Retention of Information
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal and regulatory requirements.
Resolve disputes and enforce agreements.
When your information is no longer needed, we securely delete or anonymize it.
6. Your Privacy Rights
As a user of our website, you have the following rights:
6.1 Access and Correction
You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
6.2 Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
6.3 Deletion (Right to Be Forgotten)
You may request the deletion of your personal data, subject to legal or contractual obligations.
6.4 Objection to Processing
You can object to the processing of your data for marketing purposes or other specific activities.
6.5 Withdraw Consent
If you have given consent for specific data processing, you may withdraw it at any time.
To exercise these rights, contact us at [ info@CleaningBoss.in ]. We will respond within the timeframe required by law.
7. Cookies and Tracking Technologies
7.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve functionality and remember your preferences.
7.2 Types of Cookies We Use
Essential Cookies: Necessary for website operation.
Analytics Cookies: Help us understand how users interact with our website.
Marketing Cookies: Used to deliver personalized ads and promotions.
7.3 Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of those third parties before sharing your information.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.
10. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us:
Email: [ info@Cleaningboss.in ]
Phone: [ 8373964266, 9650469815 ]
Address: [ Head Office - Nand Gram Ghaziabad 201003 Uttar Pradesh
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